Xender Troubleshoot

Xender Troubleshoot brings a detailed guide for you to overcome all the common issues that you will face while using this app on various kinds of devices. 

Xender Not Connecting to Other Phone

Sometimes Xender won’t connect to another phone. This can happen on Android or iPhone.

Causes:

• Devices are not close
• Hotspot is not working
• Wrong option selected
• Wi-Fi is off

How to fix:

• Keep the phones close to each other.
• Turn on Wi-Fi on both phones.
• On one phone, tap Send; on the other, tap Receive.
• For iPhone, use “Connect to iPhone” option.
• Restart both phones and try again.

File Transfer is Very Slow

Sometimes files take too long to send.

Causes:

• Phones are far apart
• Too many apps running
• Signal is weak
• Older app version

How to fix:

• Bring the phones closer.
• Close other apps in the background.
• Update the Xender app from fromm our home .
• Restart the app and try again.

Files Not Showing After Transfer

Sometimes the file is sent but doesn’t show up.

Causes:

• File is saved in a different folder
• App doesn’t have permission
• File transfer was not complete

How to fix:

• Open File Manager and check the Xender folder.
• Check the Downloads folder too.
• Give Xender access to storage in settings.
• Try sending the file again.

Xender Not Working on iPhone

Xender can be tricky on iPhones.

Causes:

• Wrong connection method
• Wi-Fi not working
• Permissions not allowed

How to fix:

• On iPhone, tap the + button and choose “Connect to Android”.
• Join the hotspot shown on the Android phone.
• Go to “iPhone settings” and allow Xender to access Photos and Files.
• Restart the app if needed.

Xender Not Connecting to PC

You can connect Xender to your computer, but it may not always work.

Causes:

• Devices not on the same Wi-Fi
• Wrong web address used
• Browser not supported

How to fix:

Make sure both phone and PC are using the “same Wi-Fi”.

• Open Xender on your phone and tap “Connect to PC”.
• Enter the link shown (like 192.168.x.x:33455) in your “browser”.
• Use browsers like “Chrome” or Firefox.
• Turn off any VPNs or firewalls.

QR Code Not Scanning

QR code is used to connect devices quickly, but sometimes it won’t scan.

Causes:

• Camera not focused
• Poor lighting
• App bug

How to fix:

• Clean the camera lens.
• Make sure there is “good light”.
• Hold the phone steady and focus on the code.
• If it still doesn’t scan, use “manual connection” instead.

Xender APK Not Installing

If you’re installing Xender from an APK file, it might not work.

Causes:

• Unknown Sources not allowed
• APK file is damaged
• Storage is full

How to fix:

• Go to “Settings > Security” and allow Unknown Sources.
• Download the APK from a “safe website”.
• Make sure there’s enough storage space on your phone.
• Restart your phone and try again.

Helpful Tips to Avoid Problems

• Keep your Xender app updated.
• Clear app cache once a week.
• Don’t run too many apps while using.
• Use the app in short sessions.
• Always give the app proper permissions.